About Us

Helping you find the hard-to-find

Looking for a Jellycat you have struggled to find? YourGift is a Sydney-based independent retailer and personal shopping service, operated by FUNTOY PTY LTD. We focus on sourcing genuine Jellycat plush toys and gifts, including rare, retired and hard-to-find styles for collectors and thoughtful gift-givers.

How our sourcing service works

We offer a selection of stock held in Sydney and at our other Australian stock locations, alongside products sourced through overseas retailers and suppliers. Depending on the item and its availability, your order may be dispatched from Australia, sent directly from overseas, or transferred to Sydney before delivery. Being available to order does not always mean an item is in local stock.

For hard-to-find pieces, availability and sourcing time can vary. Contact us before ordering if you would like to confirm the dispatch location or need a gift by a particular date. Delivery details are explained in our Shipping Policy.

Genuine products, independent service

We sell genuine products and take authenticity seriously when selecting the items we source. If you have questions about a particular product or its sourcing, please contact us before purchasing so we can explain the information available for that item.

YourGift operates independently of the brands we sell and is not an official Jellycat store. Brand names identify the products we offer; their use does not imply authorised retailer status, affiliation or endorsement.

Here to help after your purchase

For order updates, delivery questions or concerns about an item, email info@yourgift.au with your order number. We will help assess the issue and explain the next steps under our Return & Exchange Policy. Your rights under applicable consumer law remain unaffected.

Customer service is available daily, 10am–10pm Sydney, Australia time (AEST/AEDT). We reply to emails within 6 hours.

Our business

Operator: FUNTOY PTY LTD
ABN: 12 691 041 184
Business address: Shop 230/801-809 Pennant Hills Rd, Carlingford NSW 2118, Australia (visits by appointment)
Postal address: PO BOX 3022, Carlingford NSW 2118, Australia
Phone: +61 433 406 372
Email: info@yourgift.au